Thursday 1 August 2013

Urut Time at Anjassari Spa

Disebabkan rutin kerja sebagai pemuzik piano (samala kan dengan menaip kt keyboard) so selalunya shoulder area ni cepat stress and rasa lenguh-lenguh. So one fine day i decide nak pegi massage. Dalam banyak2 massage i prefer aromatherapy sbb suka bau-bau yang wangi. Disebabkan malas nak bawak kereta jauh-jauh so nak survey spa yang dekat dengan rumah walaupun dah beli pakej kt tempat lain.
Ada satu spa yang located kt sebelah kedai dobi favourite so decide nak pegi situ je.
The Spa


Sebelum pegi baik call dulu to check on the availability. Karang full pulak. So they are free that morning for a 1 hr body massage. The girl also said yang the spa ada membership. So kalau jadi member can get 30% off on services and products. Cara nak jadi member are pay RM30 for membership or spend RM100 on products for automatic memebership. I cakap nak try dulu the service before decide nak become a member or not.
Reception and mani pedi area



Bila sampai i browse thru the spa menu and opt for the aromatheraphy massage. While waiting for the room to be prepared she explain again on the membership and their products. Ada sabun mandi, mandian aura etc. Kopi n tepung goreng pn ada. With the membership, customers also entitled for discount at their fried chicken restaurant. Again i said nak massage dulu before sign up for the membership.

The room and masseur are ready so i changed to my sarong  for the massage. The room is spacious with two beds. Simple but nice deco and smells of aromatherapy oil.  The masseur is an Indonesian lady. She asked me to lay face down to starts the sessions.
Massage room


Her stroke was firm but nice. I rasa dia juga ada guna kayu to aid her in some area. Overall the massage was good. I rasa berbaloi to pay RM70 for it. Already made up my mind to sign up for the membership since the lady at the counter said i can get the diskaun straight away. so after 30% discount the massage only cost me RM49!!!

So dah siap massage i changed to my clothes and tell the lady yang i nak jd member and sign up for pakej. I want to pay the RM30 for the membership since i do not need any off the products. Tetiba datang pulak another staff yang ckp if i pay RM30 i can only get the discount on products not the services. For the discount on services i need to buy RM100 worth of products. Pulak dah.......Macam mana ni? I nak urut. Bukan nak produk.  The lady pun start promote all the products and cakap by chosing 2-3 pun dah dapat RM100 worth. Takde sekali pun explain to me on their services. Products & membership. Products & memberships. Lupa pulak nak mention tadi yang the Spa is another business venture apart from direct selling.
So finally i decide to pay full price for my massage and not signing up on any pakej or membership. Sebenarnya lebih kepada pissed off sebab staff sendiri tak clear on their marketing and not understanding the customer's need.

So i walked out off the spa feeling refreshed physically but pissed off mentally.
These are the plus and minus points

Plus:
1. Nice deco and enviroments
2. Good massage

Minus:
1. Confusing explanation from the staff
2. Hard sell

Address n contact number (Sorry for the sommersault. tah kenapa setting jd mcm ni)


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